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Press Statement: ISO Certification for Citizen-Centric Service Under Sarpanch Leadership

20 March 2025 | Kamla Prasad Yadav

Press Statement: ISO Certification for Citizen-Centric Service Under Sarpanch Leadership

For Immediate Release
Village Panchayat Chicalim · Sarpanch Kamla Prasad Yadav

Chicalim Village Panchayat, under Sarpanch Kamla Prasad Yadav, was among seven village panchayats awarded ISO certification at a programme organised by GIPARD and the Directorate of Panchayats, recognising efficient and citizen-centric public service delivery.

Recognition Details

Minister for Panchayats Mauvin Godinho presented ISO certificates to panchayats including Chicalim. Minister Godinho said the certification reflects higher standards of administrative practice that panchayats must maintain consistently.

Sarpanch Statement

Kamla Prasad Yadav stated that ISO recognition aligns with office reforms including staff uniforms, nameplates, reception desk, and May I Help You citizen service culture introduced under his leadership. Certification is a benchmark for sustained service, not a finish line.

Citizen Service Commitment

GIPARD Director Vasudev Shetye highlighted initiatives to upgrade administrative standards. ISO Consultant Adrian Simoes emphasised that certification is a beginning, urging panchayats to sustain citizen-centric practices through consistent effort.

Source reference: The Navhind Times
Issued by: Office of the Sarpanch, Village Panchayat Chicalim

Source: navhindtimes.in

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